Job Description

A prestigious hospital in Boston is looking for an Administrative Assistant to join their administrative team. A great place to challenge yourself, learn new skills and grow a career.

**onsite for the first 90 days and then hybrid, once trained.

Job Duties:

• Greet and assist patients, visitors, and staff in a professional and courteous manner.
• Answer and direct phone calls, take messages, and respond to inquiries.
• Schedule patient appointments and coordinate follow-ups.
• Maintain and update patient records in electronic medical record (EMR) systems.
• Process insurance forms, billing, and other administrative paperwork.
• Assist with data entry, filing, and document organization.
• Coordinate meetings, prepare agendas, and take meeting minutes as needed.
• Order office and medical supplies and ensure inventory is stocked.
• Support healthcare providers and staff with administrative tasks.
• Ensure compliance with hospital policies, HIPAA regulations, and patient confidentiality.

Qualifications:

• Bachelor's degree preferred, ideally in psychology, healthcare administration, health science/services, etc.
• Previous administrative or customer service experience is required, experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with EMR systems.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with professionalism and discretion.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.

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