Job Summary:
Our client is seeking a Bilingual Associate Driver Success Manager who is the direct support for our drivers. They are responsible for responding to and resolving driver inquiries, and escalating where appropriate to the Driver Success Manager. They also monitor driver hardware/software and driver dashboards. They review all driver communications and rider feedback for accuracy and consistency. This position is integral to the growth and retention of our community of drivers, addressing questions and feedback from existing driver partners, making outbound courtesy calls to new members of the community, and helping to maintain and enhance the exclusive driver culture that makes us an industry leader.
Duties:
Desired Skills/Experience:
Benefits:
$24.50 - $35.00 (est. hourly rate)
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