Position Summary
This contractor cabin attendant position is responsible for delivering exceptional service while strictly adhering to all safety protocols onboard the aircraft. The Cabin Attendant will manage the overall operation of the aircraft’s cabin services, ensuring a seamless, efficient, and legendary experience for all Clay Lacy clientele.
Duties and Responsibilities
Provide cabin service on various aircraft to accommodate the Clay Lacy flight schedule.
Source and prepare the aircraft with necessary amenities, catering, and special requests, ensuring the cabin is spotless and all items are current and in place before each flight.
Proactively identify and address any issues related to aircraft’s cabin wear and tear, coordinating with the Pilot in Command (PIC) or appropriate department.
Provide trip information via automated Inflight Survey upon flight completion.
Actively maintain communication with IFS (InFlight Services) Management.
Review and stay current with company policies and procedures.
Perform other duties as assigned or requested.
Competencies and Skills
Create strong customer relations and deliver customer-centric solutions.
Take on new opportunities and challenges with a sense of urgency and enthusiasm.
Work collaboratively with others to meet shared objectives.
Communicate a clear understanding of the needs of varied audiences and modes.
Gain the trust and confidence of others through honesty, integrity, and authenticity.
Make good and timely decisions that keep the organization moving forward.
Hold self and others accountable to commitments.
Be results-driven, consistently achieving objectives.
Use feedback and reflection to gain self-awareness of strengths and weaknesses.
Essential Job Functions
Able to comply with all safety requirements necessary to perform the job safely.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
Provide excellent customer service to both internal and external clients at all times.
Complete Clay Lacy Aviation and other job-related training
Ability to make decisions with multiple objectives and implement them in a safe, efficient manner.
Ability to work without direct management supervision.
Must be comfortable with working day, night and in all weather conditions.
Must be able to reason, analyze, and solve problems.
Must be able to prioritize and multitask in a distracting environment.
Travel Expectations
Travel will occur with prolonged overnight stays in domestic and international locations.
Required Education and Experience
2+ years Part 91 and/or Part 135 large cabin private/corporate jet experience.
Valid passport.
Emergency training – certificate from approved training facility completed within the past 12 months to include CPR/First Aid.
Must have and maintain a valid Food Handler’s Certification.
Pre-employment background drug screening.
Preferred Qualifications
CLA Indoctrination training.
Must be available to work flexible hours, weekends, and holidays
Disclaimer Statement
Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. This job description may not cover or contain a comprehensive listing of all assigned activities, duties, or responsibilities, and may be amended at any time. Employees may be required to perform other job-related assignments as requested.
Americans with Disabilities Act (ADA) Statement
In compliance with the Americans with Disabilities Act (ADA), Clay Lacy Aviation provides reasonable accommodation when requested by qualified individuals with disabilities unless such accommodation would cause an undue hardship. We encourage both prospective and current employees to discuss potential accommodation with a representative of the Office of Human Resources.
Equal Employment Opportunity (EEO) Statements
Clay Lacy Aviation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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