Job Description

Onsite Career Fair April 9th and 10th - 9am to 7pm!!

Courtyard Denver Airport at Gateway Park

4343 Airport Way, Denver, CO 80239

Bring a copy of your resume! Onsite Interviews & Offers made within 24 hours!

(You can also apply to this job ad, and we can bring your resume up at the fair)

We are hiring 30+ hospitality candidates for:

• Lounge Attendants ($22/hr)
• Lounge Receptionists ($22/hr)
• Dishwashers ($22.50/hr)

Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team shaping travel’s future. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we’d love to have you on board!

Benefits effective on Day 1:

• Free life insurance
• Medical Insurance
• Dental insurance
• Vision insurance
• 401K
• Paid Time Off (vacation and sick)
• Holidays/Holiday Pay
• Career Advancement

Example of one of the roles:

The Lounge Attendant is a personal representation of the service and overall hospitality of the staff and the Lounge. While guests are waiting to be checked-in or waiting for assistance, it is the job of the Receptionist to ensure that the guests are made comfortable and kept informed of the status of their needs or wait times. We create unforgettable experiences for our guests!

Upon guest’s arrival to their tables, the Lounge Attendant will greet them and will offer a delightful experience by ensuring that their every need is met. Tables will be kept clean at all times, drinks refilled, and special food allergies or other accommodations tended to.

The duties of a Lounge Attendant include:

• Ensure guest satisfaction
• Provide information of the airport and its facilities (Flight schedules and airlines information, direction to the departure gates, etc.) to the customers.
• Assist passengers with their luggage if required. Prepare and serve coffee, cappuccino, latte and alcoholic drinks, upsell premium drinks, while monitoring the alcoholic consumption of customers.
• Carry out regular checks of all areas of the lounge to ensure professional image and follow up with maintenance works.
• Be able to work as a team and assist other colleagues within different responsibilities
• Take initiative to identify areas for improvement and participate in continual improvement activities.
• To be successful, you’ll need patience, empathy, the ability to listen and a knack for making informed decisions in sometimes stressful situations
• There will be moments where you will be required to remain calm, positive, and caring even when our customers are not
• Restock food, beverages, snacks, coffee, cups, glasses, ice, etc. in all service areas as necessary
• Certification and/or Food Handlers / Food Managers Permit, as applicable

Minimum Qualifications:

• High school diploma or GED is required
• Commute to and from the Denver International Airport
• Must be able to stand during scheduled shift, and work hours agreed to.
• Ability to communicate and solve practical problems and deal with a variety of passenger/customer issues
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form
• Must be authorized to work in the U.S.
• Ability to read, write, fluently speak and understand the English language.
• Related background in hospitality, customer service or restaurant/bar service
• Pass and maintain all necessary licenses and certifications including, but not limited to, state liquor seller-server certification (TIPS/TABC) and state/local health department food handler certification

At Plaza Premium Group, we believe in enabling everyone to succeed. We seek to recruit, develop and retain the most talented and passionate people from a wide variety of backgrounds. We are proud of each other and are committed to providing an environment of mutual respect where equal employment and promotion opportunities are available based on merit alone to all applicants and team members from all walks of life and experience without regard to race, color, age, national origin, religion, marital status, gender, sexual orientation, gender identity, gender expression, genetic information, disability, or military and veteran status.

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