Customer Care Manager – Capital Equipment / Packaging Machinery
📍 Location: [Atlanta]
An international leader in industrial equipment solutions is seeking a Customer Care Manager to support its growing After Sales operations. This role is critical in managing customer requests related to technical issues, emergencies, and troubleshooting, ensuring high levels of responsiveness and service throughout the equipment lifecycle.
As the key interface between customers and internal technical teams, you'll coordinate interventions, follow up on service delivery, and ensure customer satisfaction—always with a strong focus on Health, Safety, Security & Environment (HSS&E).
Key Responsibilities:
Profile & Experience:
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