Job Description

Akkodis is seeking a Computer Field Technician (Laptops & Printers Repair) for a 24 Months contract position with a client located in Roanoke, VA. Ideally looking for applicants with a strong working knowledge of imaging computers, desktops, laptops and printers comes as a plus.

Job Title : Computer Field Technician (Laptops & Printers Repair)

Location : Roanoke, VA

Duration : 24 Months

Pay Range: $28/hr - $29.78/hr on w2 (without benefits), the rate may be negotiable based on experience, education, geographic location and other factors.

Job Summary:

We are seeking a skilled Computer Field Technician with expertise in diagnosing and repairing laptops and printers. The ideal candidate will provide on-site and remote technical support, troubleshoot hardware and software issues, and ensure optimal device performance. This role requires travel to customer locations to install, maintain, and repair IT equipment while delivering exceptional customer service.

Key Responsibilities:

• Diagnose and repair laptops, desktops, and printers (both hardware and software issues).
• Perform hardware replacements (e.g., screens, motherboards, RAM, hard drives, keyboards, power supplies).
• Troubleshoot and resolve network connectivity issues related to printers and computers.
• Install, configure, and update operating systems (Windows, macOS, Linux) and drivers.
• Perform routine maintenance, including cleaning, calibration, and software updates.
• Configure and manage network printers and multifunction devices.
• Handle warranty repairs and part replacements per manufacturer guidelines.
• Maintain accurate service records and documentation.
• Provide technical support and guidance to clients on best practices for device usage.
• Travel to customer locations for on-site troubleshooting and repair services.

Requirements:

• Proven experience in repairing laptops and printers (hardware and software).
• Strong knowledge of Windows, macOS, and basic networking.
• Familiarity with common printer brands (HP, Canon, Brother, Epson, Lexmark, etc.).
• Ability to diagnose issues with laser and inkjet printers, including paper jams, toner issues, and connectivity problems.
• Experience with BIOS configuration, firmware updates, and device drivers.
• Basic understanding of TCP/IP networking, Wi-Fi, and printer networking protocols.
• Excellent problem-solving and customer service skills.
• Ability to lift and carry IT equipment as needed.
• Valid driver’s license and willingness to travel.

Preferred Qualifications:

• Certifications: CompTIA A+, Dell or HP certifications, Printer Technician certification.
• Experience working in a field service technician role.
• Familiarity with ticketing systems and remote troubleshooting tools.

*Dress: Business Professional: Black slacks and blue collared shirt.

If you are interested in this Computer Field Technician (Laptops & Printers Repair) – 24 Months Contract position with a client located in Roanoke, VA then please click APPLY NOW. For other opportunities available at Akkodis go to .If you have questions about the position, please contact Mohammed Ateequddin at 410-226-8031 or [email protected]

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit .

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

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