Help Desk Technician Job at Russell Tobin, South Jordan, UT

Z2NnTUZOYjh0YjRhM0pRU05KTjN6MVRSUWc9PQ==
  • Russell Tobin
  • South Jordan, UT

Job Description

IT Customer Support Specialist

Contract: 6-12 months (possible extension/perm)

Location: South Jordan, UT

Pay Range: $20-22/hour on W2

Industry: Financial Services

Russell Tobin is seeking a proactive IT Customer Support Specialist to join and enhance the IT client support team with one of our top clients.

Role Overview:,

You will provide technical assistance to customers, troubleshoot issues, and ensure a smooth user experience. Ideal candidates are tech-savvy problem-solvers with strong communication skills.

Key Responsibilities:

- Support: Resolve hardware, software, and network issues via phone, email, and chat.

- Customer Service: Engage with users to diagnose and fix problems, ensuring satisfaction.

- Documentation: Update knowledge base and maintain clear records of support tickets.

- Monitoring: Track system performance and address potential issues proactively.

Qualifications:

- Education: Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.

- Experience: 1-2 years in a technical support or IT customer service role.

- Skills: Proficient in troubleshooting, with strong communication and problem-solving abilities.

Benefits

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors

Job Tags

Permanent employment, Contract work,

Similar Jobs

Family Office

Full-Time Property Caretaker / Groundsman Job at Family Office

 ...all facilities and surrounding areas are kept to five-star resort standards. This includes managing the landscaping, upkeep of structures, and daily grounds maintenance for multiple buildings. The ideal candidate will possess strong attention to detail, a passion for... 

R&D Partners

Scientist II (Protein Sciences) Job at R&D Partners

 ...Biotechnology company is hiring a Scientist II to join the Protein Sciences department. You will be responsible for the design and...  ...strategic staffing resource specializing in scientific, clinical research & engineering. We provide job opportunities within major pharmaceutical... 

Olympic Marketing Group

AT&T Sales Representative Job at Olympic Marketing Group

 ...Were hiring Entry-Level Sales Representatives who are eager to jump-start their careers....  ...products and services. Participate in Training: Learn the ins and outs of our products...  ...strategies through comprehensive, fully-paid training. What We Offer: Full Paid... 

Eastridge Workforce Solutions

Recruiter Job at Eastridge Workforce Solutions

 ...Massachusetts (Hybrid; combination of remote work and on-site visits to client locations in...  ...with experience in light industrial staffing and a strong sense of urgency to fill openings...  ...: Experience working in staffing agencies or recruitment firms Bilingual (English... 

Newport Associates

Remote Travel Agent Job at Newport Associates

 ...service while executing memorable trips for travelers. This is an opportunity to work from...  ...serving clients all around- the -world. No experience necessary. We will train you. Core...  ...time Benefits: Flexible Schedule Agent Certification Employee Discounts...