Job Description

Woodgrain is seeking an experienced candidate to join our sales team. With a vast selection of some of the industry's top building products and millwork- including doors, windows, columns, decking, and more- we provide our dealers with top-of-the-line products from the best supplier brands in the country.

The Inside Sales Representative is responsible for supporting the sales efforts of the branch to ensure the successful execution of sales plans. The Inside Sales Representative sells, quotes, and promotes the building materials program in addition to ensuring prompt and accurate communication with customers on their orders and delivery dates.

Compensation and Benefits

• Competitive compensation package (base pay & commission)
• Career advancement opportunities
• Medical, Vision, Dental Insurance
• Paid time off (PTO) and company-paid holidays
• 401(k) Retirement Plan with company match

Essential Duties and Responsibilities

• Work with customers to convert inbound inquiries into actual sales.
• Overcome technical and business objections for prospective customers.
• Emphasize salable features, quote prices, and prepare sales orders for orders obtained.
• Make outbound sales calls based on sales activity plans generated by the Sales Manager or General Manager.
• Develop and maintain customer relationships.
• Estimate date of delivery to customer based on product knowledge, order processing, production, and delivery schedules.
• Investigate and resolve customer problems, including warranty service.
• Update customers on any changes to the promised delivery date.
• Enter new customer data and other sales data for current customers into the computer database.
• Comply with required company policies and procedures.
• Communicate with buyers on product shortages or quality issues.
• Additional duties may be assigned.

Education and Experience

• Associate's degree or equivalent from a two-year College or technical school; Bachelor's degree preferred
• 3-5 years related experience and/or training; or equivalent combination of education and experience

Knowledge, Skills, and Abilities

• Proficient computer skills; experience using Microsoft Excel, Word, Outlook, and PowerPoint (intermediate or advanced).
• Must exhibit customer service skills and the ability to develop relationships over the phone.
• Results-driven and ability to generate innovative and creative solutions to problems.
• Ability to develop quick rapport with employees and customers.
• Possesses general business acumen.
• Ability to manage multiple projects.

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