Job Description

About Us:

Chesapeake Bay Snacks (CBS) is a Baltimore-based food manufacturer that focuses on Koldkiss shaved ice syrups, pancake syrups, Popped! Republic gourmet popcorn, and other liquid products, and we make both our own branded products and we co-pack products for other brands. We are a small but dedicated team that’s focused on making great tasting products in a clean and food-safe environment.

Job Summary:

The Operations Manager is a hardworking and experienced operator who will oversee all day-to-day operations at CBS, and will work closely with the company President. The ideal candidate will directly oversee, train, and manage the production and warehouse employees, oversee all plant sanitation and quality assurance, and will oversee all daily production of our in-house products or our co-packed products. The Operations Manager will learn how to make all recipes for business continuity, QA, and training purposes, be willing to pitch in on the line to meet a deadline, and understand how to operate our production and packaging equipment. We are growing our co-packing business and the manager will be integral in onboarding new clients, working on initial product runs, and overseeing repeat product runs.

Key Responsibilities:

• Lead and manage the operations team across its one shift, setting clear performance goals and providing ongoing feedback and support.
• Oversee the planning and execution of operations to meet production schedules and customer demands.
• Ensure all warehouse and production areas meet or exceed sanitation standards, implementing and enforcing sanitation procedures.
• Drive safety initiatives by enforcing safety policies, conducting audits, and training staff on safety protocols.
• Review & approve all production records
• Maintain high-quality packaging and production standards through regular inspections and addressing quality issues promptly.
• Oversee shipping, delivery and e-commerce fulfillment schedules to ensure timely and accurate delivery of products.
• Analyze processes to identify areas for improvement, implementing best practices to enhance efficiency and reduce downtime.
• Foster a culture of continuous improvement by mentoring and developing team members, identifying training needs, and promoting professional growth.
• Participate in the recruitment and onboarding of staff, ensuring a positive and inclusive workplace culture.
• Creating or updating SOPs and other quality programs
• Oversee all aspects of the plant’s good manufacturing practices (GMPs), ensure the business is audit and inspection ready, and help the organization achieve (and then keep) its first SQF certification in 2025.
• Monitor inventory levels and handle purchasing
• Work in partnership with the company President

Qualifications:

• High school diploma required; Bachelor’s degree preferred
• 2+ years of experience as a Manager in a manufacturing environment, ideally in the CPG and/or food industry.
• Proven leadership experience within packaging and manufacturing environments, with a strong focus on automation and continuous improvement.
• PCQI and/or HACCP training and certification is required
• Proficient in MS Office 365 and ERP manufacturing/inventory systems
• Excellent communication, leadership, and interpersonal skills.

Work Environment / Other:

• This position operates both from the production floor and from the office. We are not looking for someone to sit in the office and observe via cameras.
• Standard work day is Monday to Friday 8:30am to 5:30pm
• Frequent exposure to production elements, including noise, liquids, dust, etc.
• Must be able to lift 50 pounds

Chesapeake Bay Snacks is an equal opportunity employer.

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