Job Description

Service Team Member

The Team Member with Popeyes will have skills and behaviors to create memorable experiences for our Guests. A Team Member is passionate about providing Guests with the best experience possible. Must be able to follow Cajun Hospitality: Smile, make eye contact, greet the Guest, repeat the order, and thank the Guest. Team members must enjoy working with people who take food seriously yet have fun preparing and serving it. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential. Additionally, you may be required to assist in other areas of the restaurant as needed.

Service Team Member - Essential Duties and Responsibilities

• Greets Guests with a smile while receiving orders and processing payments
• Prepares and packages food and drink products
• Responsible for maintaining the cleanliness of the restaurant, including dining room, restroom & exterior
• Maintains health and safety standards in work areas
• Demonstrate knowledge of the brand and menu items
• Check food quality and food temperature throughout the day to ensure the food is fresh and safe to serve
• Unloads and stocks inventory items as needed
• Prompt and regular attendance on assigned shifts
• Acts with integrity and honesty, and promotes the culture of Popeyes

Kitchen Prep & Cook

The Prep & Cook positions at Popeyes plays a crucial role in ensuring the deliciousness of their menu items. You will be responsible for fulfilling customer orders by accurately preparing and cooking food items. Your duties will include managing food inventory, maintaining a clean and organized kitchen workstation, following recipes and food safety guidelines, and ensuring that all food items are cooked to perfection. Additionally, you may be required to assist in other areas of the restaurant as needed.

Kitchen Prep & Cook - Essential Duties and Responsibilities

• Prepare and cook delicious Popeyes chicken dishes according to established recipes and standards.
• Ensure the quality and freshness of ingredients used in food preparation.
• Follow proper food handling and safety guidelines to maintain a clean and sanitary work environment.
• Collaborate with the kitchen team to coordinate and expedite food orders efficiently.
• Monitor cooking times and temperatures to ensure food is cooked to perfection and meets quality standards.
• Prepare and season breading mixtures for coating chicken products.
• Operate and maintain cooking equipment such as fryers, grills, and ovens.
• Assist in inventory management by monitoring and restocking food supplies as needed.
• Maintain a thorough knowledge of Popeyes menu items, preparation methods, and portion sizes.
• Adhere to portion control guidelines to minimize food waste and maximize profitability.
• Collaborate with team members to ensure smooth kitchen operations and timely food delivery.
• Assist in training new kitchen staff on food preparation techniques and procedures.
• Clean and sanitize kitchen utensils, equipment, and workstations to meet health and safety standards.
• Report any equipment malfunctions or safety hazards to management immediately.
• Follow established cooking procedures to consistently deliver high-quality food to customers.
• Monitor and control cooking times to minimize customer wait times and ensure timely order fulfillment.
• Prompt and regular attendance on assigned shifts
• Acts with integrity and honesty, and promotes the culture of Popeyes

Qualifications and skills

• Must be at least sixteen (16) years of age
• Comfortable working in a fast paced environment
• Ability to interact in a positive and professional manner with Guests and coworkers
• Willingness to learn all areas of restaurant operations & work multiple stations
• Available to work evenings, weekends and holidays

Physical Demands

• Must be able to lift up to 50 pounds of force occasionally,
• Must be able to lift up to 25 pounds of force frequently,
• Must be able to lift up to 15 pounds of force constantly to move objects
• Ability to carry products/boxes and miscellaneous weighing no more than 60 pounds
• Consistently operates registers
• Consistently handle product preparation
• Consistently kneel and follow proper lifting procedures
• Frequently stop and pick up supplies and trash
• Consistently push to open and close door to store and storage shed as well as cooler and freezers
• Consistently stand during serving customers and training
• Consistently talk to and listen to fellow team members and Guests
• Consistently lifts for product preparation, stocking and inventory
• Popeyes Hawaii is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.

Popeyes® is not like most fast-food chains. With freshly prepared food and a recipe that’s remained unchanged for nearly 50 years, Popeyes® restaurants are deeply proud of their food and their heritage – and they want to share that pride with you!
Find out how you can continue the Louisiana tradition of cooking for guests and serving each other with love, by joining a Popeyes® restaurant team near you.

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