Solar Technical Support Engineer (10105) Job at Arctech, San Jose, CA

Z2M4UEVOUDh2YklaMFpNV1BwTjB5MVRXU1E9PQ==
  • Arctech
  • San Jose, CA

Job Description

The ideal candidate will be responsible for confirguring our product to resolve our customers' technical issues. You will support customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.

Responsibilities:

1. Provide technical support for Arctech’s customers (US region), ensuring a best-in-class customer experience and providing product and systems expertise to maximize customer value with the team.

2. Set-up competitor intelligence database: projects, products, supply chain

3. Work closely with cross-functional teams to to identify areas for improvement and develop solutions that enhance the product's functionality and performance to meets the customer's needs and project requirements.

4. Compile POT procedure and technical documentation during bidding stage;

5. Produce topographical slope analyses, heat map based on provided topographical contour data using GIS software and Civil 3D.

6. Interpret customer provided inputs and create optimized Tracker layouts considering boundaries, setbacks, constraints, and topography.

7. Interpret structural design information provided by internal technical team. Coordinate and consult with engineers and others on engineering details, design assumptions and resolve design or other technical queries of client.

8. Interface with outside contracted drafting teams: review and help ensure template compliance, check/redline drawings, etc. Check drawings and documents created by others for accuracy, correctness, and compliance.

9. Modify drawings per customer comments/feedback, and use customer feedback to develop drawing templates, notes, views etc.

Qualification:

1. Bachelor of Science in Civil/Structure/Mechanical/Renewable energy engineering.

2. Excellent communication, organizational, and time-management skills.

3. Ability to work effectively across multiple organizations in a fast-paced, smaller company environment.

4. Willingness to learn for projects with multiple contributors and version control.

5. Practical experiences with leading technical supporting team;

6. 5+ year of experience working for a Solar PV Project, a PV EPC (engineering-procurement-construction) company, or an independent engineering firm reviewing Solar PV Project related mechanical structures.

7. Experience in PV Syst simulations, Auto-CAD, understanding design wind speed requirements as per international codes and standards, basic electrical engineering related to solar PV projects.

Job Tags

Similar Jobs

Hunter Crown, LLC

Executive Search Consultant Job at Hunter Crown, LLC

 ...We're Hiring: Executive Search Consultant at Hunter Crown, LLC (Remote) Location : Remote Compensation : Competitive base salary with draw and commission...  ...media and digital platforms. Qualifications : Education : Bachelors degree in business, psychology, HR, or... 

Beacon Academy Boston

Math Teacher Job at Beacon Academy Boston

 ...weekly math tutors, and supporting the day-to-day operations of the school in a variety of ways, including chaperoning field trips....  ...three sections of Pre-Algebra, Algebra I, and/or Geometry during Summer Session and academic year. Teach the math portion of an SSAT... 

Confidential Jobs

Service Desk Manager Job at Confidential Jobs

 ..., manages, and coaches team members to achieving these. Nurtures a culture where our internal customers come first. Ensures service desk processes are being consistently followed. Develops career paths, scorecards and ensures employee development across the Service Desk... 

Strategic Staffing Solutions

Telecommunications Analyst Job at Strategic Staffing Solutions

 ...Job Title: Telecom Analyst Hiring FAST! Location: Charlotte, NC Pay Rate: $35/HR on W2 Only NO C2C Setting: Hybrid Required (Remote is NOT an Option) Duration: 12+ months. Required Qualifications: Bachelor's degree in a related discipline... 

Regal Homes

Interior Designer Job at Regal Homes

 ...confident meeting with clients, Regal Homes team members and trade partners. Meetings with clients are held in Regal Homes' proprietary design center or in Zoom Meetings. Candidate will w ork with Home Buyers to help them select Finishes, Colors, Options and Upgrades in an...