Hardware Technician Job at CDW, Hershey, PA

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  • CDW
  • Hershey, PA

Job Description

IT Deployment Technician / Hardware Specialist

Location: Hershey, PA

Full time engagement, 40 hours per week, 6 month project

CDW is adding to our Hardware Device Deployment team in Hershey, PA! We seek a motivated and customer-focused IT Deployment Technician to join our team for a 6 month deployment project. This role is dedicated to the deployment and support of end-user devices. The ideal candidate will have strong hardware setup and troubleshooting skills, excellent customer service, and the ability to work with urgency and independence.

Responsibilities:

  • Perform analytical, technical, and administrative work related to the planning, installation, and maintenance of approved end-user devices
  • Install, configure, and troubleshoot hardware including laptops, desktops, scanners, printers, and mobile devices
  • Participate in end-user device deployments, upgrades, and relocation projects
  • Conduct on-site troubleshooting and warranty repairs
  • Understand and apply networking and communication protocols
  • Maintain accurate documentation and report issues according to established policies and procedures

Requirements:

  • 2 years of experience in hardware setup and troubleshooting
  • Strong imaging and deployment background
  • Excellent customer service and communication skills
  • Self-motivated, proactive, and capable of working in a fast-paced environment

Job Tags

Full time, Relocation,

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