Job Description

Overview

Seeking Proven New Logo Enterprise Sales Professionals in the BPO Space

We are seeking dynamic and results-driven sales professionals with a  proven track record of securing new enterprise logos within the BPO or Contact Center industry. If you have deep expertise in this space and thrive on driving business growth within key verticals such as  Transportation, Logistics, Retail, or Consumer Packaged Goods (CPG), we want to talk to you!

At Foundever, we’re redefining the CX industry with an entrepreneurial culture that thrives on innovation and meaningful change. We empower bold thinkers to take ownership, push boundaries, and craft impactful solutions for leading global brands.

As a key member of our team, you’ll be at the forefront of CX innovation—shaping the future while being recognized for your contributions. If you’re ready to make an impact and grow with a company driving CX transformation, let’s connect!

Drive Innovation and Growth with Foundever®

At Foundever , we empower businesses to deliver exceptional customer experiences, transforming the future of CX with a global presence across 170 countries and 750+ clients. As leaders in digital-first solutions and intelligent business strategies, we offer unparalleled opportunities for growth and success.

Why Join Our Business Development Team?

• Diverse Solutions & Verticals: Expand your impact across key industries such as  Transportation, Logistics, Retail, and CPG.
• Global Reach: Leverage our worldwide footprint to scale your client portfolio and sell across multiple regions.
• Digital Leadership: Utilize Foundever’s cutting-edge solutions in AI, automation, and omnichannel strategies to deliver meaningful results for our clients.

Our culture thrives on diversity, inclusion, and a commitment to empowering our people to lead. Be part of a team that’s reshaping industries and driving innovation.

In this role you will develop and present business cases that showcase our outsourcing CCaaS capabilities in domestic, offshore, and nearshore contact centers and customer experience delivery. This role is highly strategic and highly visible. This individual must be comfortable working within a matrix environment from a reporting and resource perspective. 

Responsibilities:

• Develop and execute strategic growth plans for the  Transportation, Logistics, Retail, and CPG verticals, including competitive analysis, market penetration strategies, and go-to-market initiatives.
• Build and cultivate relationships with executive and C-suite stakeholders, positioning yourself as a trusted advisor and advocate for Foundever’s value proposition.
• Lead the sales cycle with a consultative, relationship-driven, and solution-based approach to meet client needs and exceed revenue targets.
• Acquire new accounts and logos, ensuring alignment with Foundever’s profitability goals and delivering exceptional service to clients.
• Incorporate  digital transformation into all proposals, leveraging Foundever’s expertise in AI, automation, and data analytics to optimize client outcomes.
• Provide thought leadership by identifying emerging industry trends, developing innovative solutions, and sharing insights with internal teams and clients.
• Collaborate with global teams to drive knowledge-sharing and best practices across verticals.
• Set and manage key targets across regions to ensure alignment with Foundever’s strategic objectives.

Primary Job Responsibilities

•  
• Bachelor’s degree or equivalent mix of education and work experience.
• 5-7+ years of sales experience; a thought leader in their vertical.
• Proven sales performance; understand key players and trends, familiar with client pain points and solutions.
• Strong grasp of vertical specifics, including regulatory or market dynamics.
• Extensive network within the vertical, understands competitive landscape and can navigate complex sales cycles.
• Deep industry knowledge, including trends and forecasts; actively contributes to strategic discussions and solutions for clients.
• Developed innovative strategies or solutions that significantly impacted the vertical and client.
• Deep understanding of contact center operations and strategies for achieving key performance metrics in an enterprise sales role.

Qualifications

• 8+ years of experience in business development, sales, or strategic partnerships within the  Transportation, Logistics, Retail, or CPG industries.
• Proven success in securing new business and closing high-value enterprise deals in a competitive BPO market.
• Strong experience in BPO, consulting, or service-oriented industries is highly preferred.
• Excellent strategic thinking, problem-solving, negotiation, and communication skills.
• Ability to adapt to evolving market conditions and emerging technologies while maintaining a client-first mindset.

Our Perks

• Competitive salaries, benefits, 401(k) contribution matching, and paid time off.
• Growth opportunities through various professional development programs.
• Employee discounts.
• Excellent work culture.  

Salary Range  

The base pay range for this position in the United States is up to $190,000.00 per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. Plus, a generous sales commission plan.

Pre-Employment Requirements

Offers of employment are conditional and require that you complete and pass a criminal background check that reviews all criminal activity in every area of residence for the last seven years.

Foundever ® is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and equitable work environment where all associates are represented, supported and treated with fairness and respect. We believe in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be sure to communicate your needs with your recruiter. Any information shared will be treated confidentially and will only be shared in order to provide a positive and accessible candidate experience.  

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