Job Description

Do you have a passion for patient care? Love making relationships with healthcare providers and patients alike? Love the hustle and bustle of a busy clinic?  Join ROC as a Medical Assistant!  This position will remain posted until filled.

You would assist your assigned healthcare provider (physician or advanced practice provider) in patient care every day at our main clinic in downtown Reno. While they are in clinic, you are in clinic, keeping the schedule, rooming patients, creating orders, and answering questions. While the providers are in surgery or on call, you are assisting patients, organizing charts and prepping for their next clinic day. You are the backbone of the operation and provide needed support to the providers and patients, building meaningful relationships along the way.

ROC is expanding with two more operating suites opening the beginning of 2025 as we welcome seven new surgeons to our team. Join our team to be part of the growth and excitement!

What would you do as a Medical Assistant?

The Medical Assistant is responsible for supporting and assisting the physician in the delivery of patient care and tasks related to treatment, organization and communication.

You can expect to regularly:

• Prepare for patient appointments by reviewing and updating patient records prior to appointment including checking for updates, recent tests, lab results, x-ray films, and correspondence;
• Communicate with patient to greet and guide them to their room, prepare them for physician’s visit and keep them updated on the status of their visit;
• Conduct initial medical screening, blood pressure, and basic medical history and accurately document in patient’s electronic medical record;
• Complete all Meaningful Use and PQRS measures on forms according to clinic standards;
• Assist the physician with all treatment procedures;
• Prepare for injections utilizing sterile techniques and BBP protocols;
• Draw medications for injections;
• Complete physician orders, arrange and schedule tests, authorization tasks and other tasks as required;
• Enter proper diagnosis and office visit level per physician’s orders to accurately code patient’s account;
• Maintain and clean patient exam rooms between patients to ensure patients' comfort and safety according to clinic protocols and in compliance with infection control standards;
• Address and resolve patient messages and/or phone calls promptly and document conversation in patient’s electronic medical record;
• Authorize prescription refills as directed by the physician and in accordance with regulatory requirements and ROC protocols.

Requirements

• Certifications/Education
• Certified Medical Assistant (CMA), Registered Medical Assistant (RMA) or Assessment-Based Records in Order Entry certification OR two years of experience in a back-office clinical setting;
• High school diploma/GED;
• Knowledge of
• HIPAA and OSHA regulations/procedures;
• Customer service principles and practices

Preferred Qualifications - How can you set yourself apart from other applicants?

• Completion of a Medical Assistant training program;
• Experience working as a medical assistant in a high patient volume setting;
• Experience working with Epic, our electronic health records system.

Schedule: Schedule may include nights and weekends (Saturday). Schedule is up to manager discretion.

Travel: This position may require travel to other clinic locations based on manager discretion.

Benefits

Check out our home page by clicking on “View all jobs” to explore the many benefits ROC provides to employees, from medical insurance to paid time off and beyond! This position is eligible for full time benefits and would work a 40-hour per week schedule in our main clinic in downtown Reno.

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